Villa Uma Dewi Sri

Terms & Conditions

You want a wonderful holiday and I want that for you too 🙂 Please read carefully before you book!

Check in time: 15.00 – 20.00

Check out time: latest by 12.00 o’clock 

House Rules

  • No smoking inside the house!
  • No parties, no events, no gatherings!
  • Only registered guests are allowed on the property and inside the houses.

 

Reservation Terms

  • A 50% deposit is required to confirm your reservation.
  • Deposits are refundable up until 30 days prior to your check-in date, minus any applicable transaction fees.
  • Our payment provider typically processes refunds within 2–14 days. However, they cannot process refunds for payments older than 180 days. In such cases, we will issue the refund via a different platform, deducting any fees imposed by that platform.
  • Deposits for reservations made within 30 days of your check-in date are non-refundable.
  • For reservations made within 7 days of check-in, the full payment is required at the time of booking, and these payments are non-refundable.
  • Remaining balances are to be paid in Indonesian Rupiahs.
  • You agree to pay all charges that incur during your stay at Villa Uma Dewi Sri and to bear the cost of missing or damaged items in the room unless those are reported to and approved by the management.
  • You accept that Uma Dewi Sri can not be held responsible for any valuables left in the guest rooms. A safety box is available free of charge in every bedroom.

Note:

  • You will be surrounded by nature and wildlife and all that comes with it.
  • Security and staff are on the property 24/7

Service Terms & Cancelation Policy

 
  • Romantic Dinner: Cancelation fee for cancelations made on the same day as the dinner 25%.
    Latest possible dinner time: 7.00 PM
     
  • Massages: Cancelation fee for cancelations made less than 8 hours before treatment time 50%.
    Latest possible massage start time: 7.00 PM
     
  • Trekking: Cancelation fee for cancelations made less than 24 hours before start time 50%

  • Private Day Tour: Cancelation fee for cancelations made less than 24 hours before pickup time 50%

  • Airport Transfer: Cancelation fee for cancelations made less than 24 hours before pickup time 50%

Thank You!

We have received your Online Check In.

A confirmation has been sent to your email.

Check your Spam folder should you not see it and add stay@umadewisri.com to your address book.